Support Your Way

We offer multiple ways to get the support you need and we reply fast; usually the same day but always by the end of the next business day.

Knowledge Base

Self-service options for the most common types of inquiries.

View FAQ


24/5 support channel, available Monday through Friday.

Contact Us

Live Chat

Extended hours support for our Property Owners & Residents

Call Us

Available Monday through Friday from 9 AM to 5 PM ET.

(904) 236-4800

Home » Contact

Send Us A Message

Our Service & Support Team will receive your request and respond shortly.  Usually the same day, but always by the end of the next business one.

Office Hours

Federal Holidays

9 AM - 5 PM
9 AM - 5 PM
9 AM - 5 PM
9 AM - 5 PM
9 AM - 5 PM
By Appointment

Request Maintenance

Need a hand getting something repaired?  Let us know by visiting your Account Portal and submitting a work order request.

If you're experiencing an emergency issue with your home, click here.

Payments & Correspondence Address

Attn: Accounting Department
Post Office Box 1293
Yulee, Florida 32041

Drop Box Location

910 South 8th Street, Suite 122
Fernandina Beach, Florida 32034

*Dropbox is located inside. Public access closes at 6 p.m. daily.

Fresh Rentals In Your Inbox

We'll let you know about our newest properties as they become available!